Case Solutions
By Case Type
Different Amazon problems require different approaches. Find yours.
Case Type
First Account Suspension — Notice Received
First-time suspension. Highest recovery success rate. We review the notice and submit a clean appeal.
Low-mid complexity · 3-5 days
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Account Suspension — Prior Appeal Failed
We analyze why previous appeals were rejected and build a stronger resubmission.
Medium complexity · 5-7 days
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Multiple Accounts Suspended Simultaneously
Linked accounts or ASINs terminated together. We prove independence and contest the association.
High complexity · 7-14 days
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Funds Frozen — No Notice
Amazon withholding funds without clear explanation. We identify the policy basis and request release.
Mid-high complexity · 5-10 days
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KYC Rejected — Payment Account Mismatch
Most common KYC rejection reason. We correct payment account documents and resubmit.
Medium complexity · 2-4 days
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IP Complaint — Test Buy Evidence
We organize test buy documentation, proper invoices, and supplier authorization to appeal the complaint.
Mid-high complexity · 5-7 days
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