Service Coverage
Six core service areas. Each case assessed individually — we never apply the same template to every situation.
Account Suspension Recovery
Seller platform account suspended or deactivated
We analyze the root cause of account suspension, review notice documents, and build structured evidence packages for appeals. Applicable to Section 3 violations, performance issues, or policy violations.
KYC / Identity Verification
Amazon identity or business verification rejected
Amazon KYC rejections often involve payment account mismatches, address verification, or document quality issues. We prepare complete resubmission packages and guide you through the verification process.
Linked Account Defense
Suspended due to association with other accounts
Amazon links accounts through shared identifiers, networks, or ownership evidence. We build your independent operation case and submit structured appeals to prove independence.
IP / Trademark Complaints
Involving intellectual property or product safety complaints
We prepare product authenticity documentation, proper invoices, and supplier authorization letters for Amazon appeals on trademark and IP complaints.
Video Verification Blocked
Amazon requires identity video interview — next steps unclear
Amazon video verification requests have time requirements. We guide you through preparation, explain what to expect, and ensure all evidence is ready before the interview.
Funds Withheld
Account balance or payments frozen indefinitely
If Amazon is withholding funds, we identify the specific policy reason, prepare fund release requests with proper evidence timelines and documentation support.
Not sure which service covers your case?
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